Insurance “games”? Insurance is serious business, right? You purchased your insurance to gain the peace of mind that will provide against unforeseen loss. After all, insurance companies advertise the warm reassurance of protection for you and your family.
Certainly, many claims are paid promptly and fully. Certainly, some claims are without merit and are properly denied. What is unacceptable, however, are the insurance company's claims handling procedures that are used for the sole purpose of delaying and denying legitimate claims.
What are insurance company "claims games", then?
Any insurance company's claim handling activity that is motivated by the goal of improperly delaying or denying a claim payment may be part of a “game” that you may not be prepared to “play”. Those of you who have encountered an insurance company delay or denial may have unwittingly entered the process.